INFORMATION ABOUT US
Studybird.in, an Kerala Computer Saksharatha Mission™ initiative, offers job oriented e-learning programs in Media Production, Interior Designing, Architecture Designing, Film & Television Editing, Animation, Indian/International Accounting+ GST and Information Technology. All of the programs are certified by Kerala Computer Saksharatha Mission, and delivered by reputed industry experts through e-learning classes. All the training programs are in e-learning video sessions that can be access at anywhere, anytime.
You can contact us on +91 (04734) 220109 or by writing to us at:
Kerala Computer Saksharatha Mission ®
Studybird.in E-Learning Division
No. V/974,M.G. Road, Adoor,
Pathanamthitta Dist, Kerala-691 523
Tel : 04734220109
Email: kcsm@rediffmail.com
- GRANT OF LICENCE
In consideration of your payment, we hereby grant you a licence to use the purchased e-learning courses (“the Service/Products”). This licence is limited, revocable, non¬exclusive, non-sub licensable and non-transferable, and is subject to the rights and obligations granted under these Terms.
This licence is personal to you and cannot be shared or exchanged with others.
2.GENERAL
We develop, distribute and maintain the Products and will also provide you with login details. We will also manage your access to the Products and provide support to you, where necessary.
You shall not copy, modify, transmit, distribute or in any way exploit the Products or any other materials provided other than for your individual training. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the Products or any other materials.
We provide the materials ‘as is’ and without any warranties, whether express or implied, except those that cannot be excluded under statute. We also do not warrant that the materials will be error free, including technical inaccuracies.
- ACCESS TO MATERIALS
The starting date of your access to the Products is deemed to be the date that you first have access. We will attempt to contact you where your access period has ended. Where this is the case, we cannot guarantee that certification or completion (as appropriate) will be possible. As such, it is your responsibility to ensure that you complete the content within the allocated time period. If you do not think this will be possible, then extensions of time are available for purchase at an additional cost.
We will take all commercially reasonable steps to provide you with uninterrupted access to the Products. However, your access may be restricted from time to time for reasons beyond our control. Such reasons include force majeure events, power outages and actions from computer hackers and others acting outside the law. Your access may also be interrupted due to software issues, server downtime, increase Internet traffic, programming errors, regular maintenance and other related reasons. Where this is the case, we will take commercially reasonable steps to restore your full access within a reasonable period of time. ‘Commercially reasonable’ in these terms shall mean reasonable efforts taken in good faith, without an unduly burdensome use or expenditure of time, resources, personnel or money.
Our aim is to provide courses and materials of the highest quality. As such, improvements or changes to the Products or any other materials may occur at any time without prior notification in order to ensure that they are up to date and accurate.
Where your access to the Products is restricted for any of the above reasons, we may provide you with a free extension of time at our sole discretion.
- SYSTEM AVAILABILITY
E-Learning system is generally available 24X7, but may be down during times of maintenance required for optimum system performance. Studybird.in will make every effort to inform you of system downtime in advance, but, this is not always possible. Studybird.in cannot provide support for computers that do not meet our system requirements.
- SYSTEM REQUIRMENT
It is your responsibility to ensure that you meet the system requirements, including compatible hardware, software, telecommunications equipment and Internet service, prior to purchasing any content.
- PRICING AND PAYMENT
Payment for the Products must be made at the point of purchase. Full payment of the enrolment fee is due before the time of registration. You can pay by credit card, debit card, bank transfer, we will give you access to the course when full payment has been made; however, if you choose to pay by bank, your access will not be granted until your transfer has cleared.
You agree to provide payment for the Products in the INR □(Indian Rupee) with 18% GST. Please note that we must receive your payment in full before providing you with access to the Products.
Your payment includes the licensing of the Products for a limited period of time that is appropriate for the e-learning video content. We are unable to provide a refund if you fail to complete the content within the allocated time, except at our absolute and sole discretion.
We reserve our right to review and change the pricing of any of our products. This will not affect products that have already been purchased.
- ENROLLMENT FEE
Full payment of the enrolment fee is due before the time of registration. You can pay by credit card, debit card, bank transfer, we will give you access to the course when full payment has been made; however, if you choose to pay by bank, your access will not be granted until your transfer has cleared. An additional fee of Rs. 120/- will be charged for each bank transfer. The enrolment fee shall cover the course registration and participation, and all other Course content. We will accept payment from organizations or other third parties only if such organization or third party provides us with a valid Purchase Order containing acceptable payment terms and conditions; however, you are responsible for full payment prior to the commencement of course. Any funds received on your behalf in excess of the full enrolment fee will be returned to you.
- CANCELLATION AND RESTRICTION POLICY
Where Products are delivered to you immediately, you will not have the right to change your mind. In other cases, you may change your mind within fourteen (14) days of purchase, so long as materials have not been provided to you, downloaded, streamed or otherwise accessed. If you do wish to cancel, please contact us via email.
It is your responsibility to ensure that you meet the system requirements, including compatible hardware, software, telecommunications equipment and Internet service, prior to purchasing any content. We are unable to provide refunds where your access to the Products is inhibited due to insufficient system requirements.
We may restrict your access to the Products if you breach these terms, including without limitation:
a)A failure to make any payment due to us; or
b)Failure to provide accurate information that is necessary for us to provide the Products to you.
In these circumstances, we will inform you in writing with seven (7) days’ notice that your access to the Products will be restricted.
- COURSE TRANSFER
In case you need to transfer your registration to another person, you can send your request to the course manager via info@studybird.in. The option to transfer is valid before you access to the course. There is no extra cost to transfer your registration to another person.
10.REFUND POLICY
Your satisfaction is extremely important to us. If, for any reason, you are not satisfied with a course you ordered from us, you can contact us for a refund. You will receive 100 percent (except 18%GST& Administrative charges) of your registration fee if you cancel your enrolment before the start of the course. A 50 percent (except 18%GST& Administrative charges) refund in the first week of the course, a 25percent (except 18%GST& Administrative charges) refund if you cancel in the second week of the course. No refunds will be given after the second week of the course. Refund will not be provided for KCSM students, who are attending the specialisation courses. To make a request for a refund, submit a written request to info@studybird.in.
- EXAM VOUCHERS: The enrolment fee shall cover the course registration, participation, Online Examination, Online Certification and all other Course content.
- ADDITIONAL EXAM VOUCHERS
Where you have purchased exam vouchers in addition to the Products, these vouchers will be subject to the terms and conditions of the relevant exam provider. Exam vouchers are non-refundable once they have been used for booking an exam.
13.INTELLECTUAL PROPERTY
All rights, title and interest in intellectual property rights relating to the Products including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof) and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by Studybird.in. While you may utilize the intellectual property, you understand that there shall be no transfer of ownership of the same.
We will provide to you manuals and other material, which are copyrighted proprietary property of Studybird.in. Therefore, no part of any course materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without our prior written consent.
All other trademarks, service marks and trade names in this material are the marks of the respective owners and any unauthorized use is prohibited.
- LAW
These terms are governed by and construed in accordance with the laws of India and you can bring legal proceedings in the Indian court, the Studybird.in can be sued only within the jurisdiction of Adoor court (Situated at Pathanamthitta Dist, Kerala-691523, India).
- WARRANTY
There are no warranties, express or implied, by operation of law or otherwise for the use or results of the course and materials, that you will successfully complete the course, or that any particular level of knowledge will be attained by you. studybird.in disclaims any implied warranties including the implied warranties of merchantability and fitness for a particular purpose.
- LIMITATION OF LIABILITY
Studybird.in has no liability to you whatsoever. This “Limitation of Liability” section applies regardless of the basis on which you are entitled to claim damages from us, including but not limited to, breach’ of contract (even in the case of a fundamental breach) and tort (including, but not limited to, misrepresentation).
